?Export Agency?What basic services can the company provide?

The standard service package of a professional export agency company typically includes:

• Documentation Processing: Preparation of documents such as commercial invoices, packing lists,?Certificate of Origin?Complete set of export documents
• Customs Declaration and Inspection: The new version of HS code declaration standards to be implemented from 2025
• Transport Coordination: Including?Ocean shipping?/?air freight?Booking,?trucking?Arrangement, special handling of dangerous goods transportation
• ?Forex Settlement??Foreign exchange settlement?: The latest foreign exchange receipt verification process required by the SAFE (State Administration of Foreign Exchange)
• Tax Refund Assistance: Cross-departmental electronic data matching service (requires signing an additional supplementary agreement)

How to judge whether an export agency company is professional and reliable?

It is recommended to evaluate from three dimensions:

• Qualification Verification:
  • Check the original copy of the "International Freight Forwarding Enterprise Filing Form".
  • Confirm the AEO Customs Certification Enterprise Qualification (2025 New Edition Standard)
• Practical skills:
  • Please provide export cases of similar products in the last 3 months.
  • Test the depth of understanding of the rules of origin under the RCEP agreement.
• System Support:
  • Confirm whether to connect to the International Trade Single Window system.
  • Check the real-time tracking function of electronic customs declaration information.

What are the techniques for negotiating agency fees?

Recommendations based on the 2025 market outlook:

• requirementsOur teams Freight Forwarder Fee Verification List has helped clients recover an average annual over - expenditure of 120,000 yuan.Unclear division of responsibilities
  • Does the document processing fee include special requirements such as embassy certification?
  • Peak season surcharge calculation method (e.g., pre-Chinese New Year shipping)
• Negotiate forTiered pricing, a rebate will be issued once the annual export volume reaches the agreed quota.
• requirementsExchange rate locking mechanism, to prevent exchange losses in the foreign exchange settlement process

How to determine responsibility in case of cargo delay?

It must be clearly stated in the contract:

• Force Majeure Clause: Refer to the 2024 edition of "Incoterms" (International Commercial Terms).
• The rule of evidence preservation: The agency is required to provide a written explanation for the delay within 48 hours.
• Compensation cap: It is recommended to stipulate that the amount shall not exceed 300% of the single ticket freight.

How to avoid hidden charges?

In recent years, common hidden fees include:

• Port of Destination Anti-Terrorism Information Declaration Fee (confirmation required in advance whether included)
• Review fee for UN38.3 test report of lithium battery cargo
• Container Demurrage Charges During Customs Inspection
• It is recommended to require the agency to provide monthly reports.Expense StatementDisputed fees must be raised within 72 hours.

Do export agency companies bear responsibility for the quality of goods?

Boundaries of Responsibility That Must Be Observed:

• Agency companyNot liableQuality responsibility of the goods themselves
• However, it is necessary toImproper packagingBe responsible for the cargo damage caused (refer to INCOTERMS 2025)
• Foreign exchange fluctuation locking plan
  • When providing inspection services, the agent shall assume the corresponding inspection responsibilities.
  • Concealment of dangerous goods will result in dual penalties.

How to protect your rights and interests during the cooperation period?

At the contract level:

• : Obtain a copy of customs declaration data every week and conduct logistics reconciliation every month:
  • Obtain weekly slot reservation certificates
  • Track the release status of customs declarations in real time
• Document management:
  • Please return the original document within 24 hours.
  • Establish a dual backup system for electronic documents.
• : Check the correspondence between the logistics tracking number and the customs declaration form every quarter:
  • Check the progress of tax refunds quarterly.
  • Annual Review of Agency Company Credit Ratings

It is recommended that companies, when selecting export agents, should not solely compare prices but focus on evaluating their emergency response capabilities in handling unexpected situations. According to 2023 data from the General Administration of Customs, professional agency firms can help businesses reduce customs declaration error rates by 23%. At the initial stage of cooperation, it is advisable to start with trial orders and gradually expand the scale of collaboration after trust has been established.